The House of Commons Public Administration Select Committee today publishes a report calling for the introduction of ‘Public Service Guarantees’ to empower public service users.

Hundreds of thousands of vulnerable people worry that they are being paid too much in tax credits they will have to give back, the Commons public accounts committee says

Video-conferencing and other teleservices can bring public administration closer to the citizen, save time and reduce travel's carbon footprint, argues a recommendation addressed to Finland's public administration.

The Labour Party, according to minister David Lammy, should learn from Barack Obama to “rediscover, renew and refresh” itself. Thing is, Labour can’t learn from Obama and do what he has done - because Obama’s slogan is “Change”. Labour is Britain’s Bush administration - mired in failure after years of government, having been too incompetent to

Critics wonder whether the public administration ministry is best placed to combat corruption in the public administration, writes Guy Dinmore

... when the Russian Foreign Minister, the EU's Foreign Affairs Chief Panjandrum and the Chinese are praising the "new tone" of the new American Administration. Of course, a new tone might not mean anything much and the new Administration may well learn quickly that those who are on the other side need to be stared down. After all, the Secretary of State must recall how "useful" that new tone...

The Public Administration Select Committee "examines the quality and standards of administration within the Civil Service". It is chaired by Dr Tony Wright MP and has, among its members, three Tories: David Burrowes, Ian Liddell-Grainger and Charles Walker. Might it be an idea for the Tories to press the Public Administration Selection Committee to launch an enquiry into Damian McBride's beha...

As this recession drags on, I suspect that three groups—apart from the finance figures who behaved so recklessly—will bear the brunt of public anger: corporations and individuals who avoid tax, those who abuse the welfare state and those public servants who take advantage of their position to unfairly enrich themselves and their families. The politician who can learn how to harness thi...

Sue Cameron in the Financial Times has a good week this week, with the inside track on the failures at the Learning and Skills Council. She also writes on failure being no bar to success in Whitehall, and the intention of the Commons Public Administration Select Committee to investigate people in the public sector earning over £100,000 a year.

A report by a Commons committee says that up to 181 of Britain's 700 largest businesses do not pay corporation tax as a result of tax avoidance, tax relief or actual losses