Owen Smith MP, Labour's Shadow Exchequer Secretary, said in response to reports about the pay and tax arrangements of the chief executive of the Student Loans Company:

Last year, after an enormous amount of effort from both myself and an amazingly helpful member of staff who deals with teachers pay, I finally got the Student Loans Company to admit I had repaid my Student Loan in full. The Student Loans company wanted me to carry on repaying my Student Loan for another year, whereupon they said they would repay me a year's worth of repayments at the end of t...

Fears have grown that last year's fiasco could be repeated after the publication of a report into the Student Loans Company prompted the resignation of its top two executives

I'm not at all surprised by this: The errors were caused by a time lag between HM Revenue and Customs recognising that a loan has been repaid and informing the Student Loans Company to stop deducting money from a graduate's monthly salary. It means 72,000 people have been deprived of thousands of pounds until the money wrongly

Are the Royal Mail giving customers proper service? I paid £4.95 to send a letter by special delivery yesterday, 3 November. Today the track & trace report reads: We have tried to deliver your item from our DERBY Delivery Office before 04:55 on 04/11/09 and we have left a while you were out card.Who is awake and at work at that time of morning? Do Royal Mail just drive round quickly ...

The private company to blame for the latest Government data loss blunder has contracts right across Whitehall.

Some vulnerable benefit claimants had payments stopped because of administrative errors in a work assessments, an MPs' report says.

I recently flagged up the Tomorrow's Company report Tomorrow's Owners. I've just got hold of the full report, and it is definitely worth a read. It actually poses a lot more questions than it answers, but it covers a lot of ground, and is the first report I've seen to try to grapple with the changing nature of company ownership (as hedge funds and private equity have displaced ...

I have written before about the Student Loans Company and the completely useless way they marry up data about people and the length of time it takes. But this month they have provided further evidence that they are not fit for purpose.I knew from my tax records that I had paid up my student loan in full, so sent them my P60 so that they small amount they deduct each month would cease. I asked them...

The Student Loans Company has delivered a 'poor service' for many this year because of 'technical, management and service failures', concludes an independent report